Welcome to our Customer Service page! We're here to help you with any questions or issues you may have. Please review the following options to find the quickest way to get assistance.
How can we help you today?
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FAQs (Frequently Asked Questions)
Check our FAQ for answers to the most common questions about our products/services, shipping, returns, and more.
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Contact Us
If you need assistance, please don’t hesitate to contact our support team. Choose from one of the following methods:
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Email Support:
Send us an email at Xfactoryparts@gmail.com and we will respond within 24 hours.
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Live Chat:
Click the chat bubble in the bottom right corner to start a live chat with one of our customer service representatives. We’re available 9 AM - 6 PM, Monday through Friday.
- Order Status
- Track Your Order Here to get real-time updates on your shipment status.
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Return & Exchange Policy
We want you to be completely satisfied with your purchase! If you're not happy, check out our Return & Exchange Policy for details on how to return or exchange your items.
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Customer Feedback
Your feedback helps us improve! Please take a moment to fill out our Customer Satisfaction Survey.
Support Hours
Our customer service team is available to assist you Monday through Friday, from 9 AM to 6 PM (except on holidays). If you contact us outside of these hours, we will respond as soon as possible on the next business day.
Connect with Us:
- Follow Us on Social Media:
Still need help?
If you're unable to find what you're looking for or need further assistance, don’t hesitate to get in touch with our support team. We’re happy to help!